SMS Terms of Service
Last Updated: January 1, 2025
North River Fence, LLC ("North River Fence," "we," "us," or "our") offers an SMS messaging program to communicate with our customers about estimates, project updates, scheduling, and service-related information. By opting in to our SMS program, you agree to the following terms.
1. Consent and Opt-In
By providing your phone number and checking the SMS consent box on our estimate or contact forms, you consent to receive text messages from North River Fence, LLC. Your consent is not a condition of purchasing any goods or services from us. You may opt in by checking the SMS consent checkbox on our website forms.
2. Types of Messages
Messages we may send include:
- Estimate and quote follow-ups
- Project scheduling confirmations and updates
- Installation day reminders and notifications
- Post-installation follow-up and satisfaction checks
- Responses to your questions or inquiries
We will not send marketing, promotional, or advertising messages via SMS unless you separately opt in to such communications.
3. Message Frequency
Message frequency varies based on your project status and interactions with our team. During active projects, you may receive multiple messages per week. Outside of active projects, messaging is limited to responses to your inquiries.
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.North River Fence, LLC is not responsible for any charges incurred from your mobile carrier related to text messaging.
5. How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive text messages from North River Fence, LLC. You can also opt out by contacting us directly at 941-741-9667 or sales@northriverfence.com.
6. Help
For assistance with our SMS program, reply HELP to any message, or contact us at:
7. Privacy
Your phone number and SMS consent information are collected and stored securely. We do not sell, rent, or share your phone number with third parties for marketing purposes. Your information is used solely for the purpose of providing our services and communicating with you about your fence project.
For more information about how we handle your personal data, please review our website Terms of Service.
8. Supported Carriers
Our SMS service is supported on most major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
9. Changes to These Terms
We reserve the right to modify these SMS Terms of Service at any time. Changes will be effective when posted to this page. Your continued participation in our SMS program after any changes constitutes your acceptance of the revised terms.
10. Contact Information
If you have questions about these SMS Terms of Service, please contact us:
North River Fence, LLC
923 11th Street West, Palmetto, FL 34221
Phone: 941-741-9667
Email: sales@northriverfence.com